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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Allen Edwards

Allen Edwards

June 13, 2025

5  out of  5
rating by Allen Edwards
"Jeanna has always been very helpful and went above and beyond to make sure that I understood everything about insurance. I would highly recommend dealing with her for anyone’s insurance needs."
We responded:
"Thank you for your review, Allen! I'm happy to hear that Jeanna provided such excellent assistance and went the extra mile to ensure you understood everything about your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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John Todd

June 13, 2025

5  out of  5
rating by John Todd
"Jeanna was great! She promptly gave me auto and homeowner quotes and answered numerous questions. Fantastic first impression!"
We responded:
"Thank you, John! I'm happy to hear that Jeanna made such a positive impression by providing prompt quotes and answering your questions. Our team is dedicated to delivering excellent service. Let us know if there's anything else we can assist you with!"
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Tamara Radican

June 13, 2025

5  out of  5
rating by Tamara Radican
"Good service & pricing!"
We responded:
"Thank you, Tamara! I'm happy you found our service and pricing to your satisfaction. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Cassandra Stubblefield

May 30, 2025

5  out of  5
rating by Cassandra Stubblefield
"Walked in to get some quotes for my mother and father in law for home and auto. Ms Teresa came to greet me and brought me to her office as soon as I came in. She was perfect! She took her time and gave different quotes for different tweaks in the policies to see what best suits their preferences. She answered any and all questions. Everything was seamless. I couldn’t have asked for a better experience. Needless to say we know we can count on Ms. Teresa to help or answer questions if we ever need anything."
We responded:
"Thank you, Cassandra, for sharing your experience! I'm happy to hear that Teresa provided such excellent service and made the process smooth for you. It's wonderful to know you feel confident in reaching out to her for any future needs. We’re here to help!"
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Lacey Sanford

May 30, 2025

5  out of  5
rating by Lacey Sanford
"Jeanna was fantastic! So patient with us and explained everything so well! She’s wonderful!"
We responded:
"Thank you for your review, Lacey! I'm happy to hear that Jeanna provided such excellent service and clear explanations. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Denton Johnston

May 30, 2025

5  out of  5
rating by Denton Johnston
"Jeanna is a phenomenal agent! She knows absolutely everything about her line of work and is very knowledgeable. If you can, please Jeanna a chance for any and all of your insurance needs, you will not regret it!"
We responded:
"Thank you for your review, Denton! I'm happy to hear that Jeanna provided such knowledgeable service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Neal Schiesske

May 30, 2025

5  out of  5
rating by Neal Schiesske
"Multiple policies with this company. Teresa is awesome and she is very present and intentional. I feel as if they make an effort to get to know me and feel like family. Highly recommend"
We responded:
"Thank you, Neal, for sharing your experience! I'm glad to hear that Teresa's presence and intentionality have made a positive impact. It's wonderful to know that you feel like part of our family. We're here for any of your insurance needs, so don't hesitate to reach out!"
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Leslie Gowen

May 28, 2025

5  out of  5
rating by Leslie Gowen
"Jeanna was fantastic!! She made sure we had a hassle free change over from our old insurance!! Recommend 1000%!"
We responded:
"Thank you, Leslie! I'm glad to hear that Jeanna provided you with a seamless transition to our insurance services. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of A L

A L

May 20, 2025

5  out of  5
rating by A L
"Teresa was so great to work with...12/10! My husband and I moved from out of state and are so happy we found Matt Guillory's group. Teresa was attentive, detail oriented, and had excellent communication. By far the best we've worked with and highly reccommend this agency to others! - Alyssa & Christian"
We responded:
"Thank you, Alyssa and Christian, for your wonderful feedback! I'm delighted to hear that Teresa made your transition smooth and that you appreciated her attention to detail and communication. We're grateful to have you as part of our community and are here to assist with any future needs. Your recommendation means a lot to us!"
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Laurin Westbrook

May 15, 2025

5  out of  5
rating by Laurin Westbrook
"Their office manager Jeanna is fantastic! She is quick to answer email and questions, especially when changing from one insurance to another which can be very time consuming. I got a great rate combining my home and auto with State Farm."
We responded:
"Thank you, Laurin, for sharing your feedback about your experience! We're pleased Jeanna could assist with your policy. We appreciate you choosing us for your insurance needs. Please contact us if you have any additional questions."
Profile photo of Drew Harrell

Drew Harrell

April 24, 2025

5  out of  5
rating by Drew Harrell
"Jeanna Tanner is amazing and does the best work!"
We responded:
"Thank you, Drew, for your wonderful feedback! I'm delighted to hear that Jeanna's work has made such a positive impact. Her dedication is truly appreciated, and we're grateful to have her on our team."
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Jaylon Daniels

April 24, 2025

5  out of  5
rating by Jaylon Daniels
"Great service!"
We responded:
"Thank you, Jaylon, for your feedback! I'm glad you had a great experience with our service."
Profile photo of Katie Ashby

Katie Ashby

April 23, 2025

5  out of  5
rating by Katie Ashby
"Jeanna Tanner was wonderful to work with! She provided us with a home insurance quote quickly and was very kind and professional throughout the process. The quote was also very affordable compared to others we had received. Highly recommend her if you're looking for great service and a good deal!"
We responded:
"Thank you, Katie, for sharing your experience! I'm glad to hear that Jeanna was able to assist you with a quick and affordable home insurance quote. Her professionalism and kindness are truly valued in our team. If you need any further assistance or have questions in the future, feel free to reach out."
Profile photo of PHIL HOREL

PHIL HOREL

April 19, 2025

5  out of  5
rating by PHIL HOREL
"Great experience with Matt. Continuing the great service and customer service I expect from State Farm."
We responded:
"Thank you, Phil! I'm happy to know that your experience with our office met your expectations. Providing excellent service is always our priority. If you have any questions or need assistance in the future, feel free to reach out!"
Profile photo of Richard Self

Richard Self

April 3, 2025

5  out of  5
rating by Richard Self
"Best people I have ever dealt with."
We responded:
"We think you’re pretty great too. Thank you! #madisonms"
Profile photo of John Schaffhauser

John Schaffhauser

April 2, 2025

5  out of  5
rating by John Schaffhauser
"Jeanna Tanner in Matt's office has been thorough, professional and gone above and beyond in every way. After shopping/purchasing insurance online for several years, it's been a breath of fresh air to work with a local business and deal with a "live person"....not to mention the fact that I'm saving money! I would highly recommend that you reach out to Matt's office and ask for Jeanna."
We responded:
"Thank you, John, for sharing your experience! I'm delighted to hear that Jeanna has been thorough and professional, making your transition to working with a local business a positive one. It's wonderful that you're enjoying the personal touch and savings. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have."
Profile photo of Brian Chambers

Brian Chambers

April 2, 2025

5  out of  5
rating by Brian Chambers
"Matt and his team, especially Jeanna, have been fantastic to work with! They were able to get us bundled with home, vehicle and RV insurance at a great price and excellent coverage. The whole team is super responsive and dedicated to making it an easy experience for the customer. I highly recommend getting insured through Matt and his State Farm team!"
We responded:
"Thank you, Brian, for your wonderful feedback! I'm glad to hear that Jeanna and the team were able to assist you with bundling your insurance needs at a great price. We strive to make the process smooth and are always here to help. If you have any questions or need further assistance, feel free to reach out anytime."
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Harli Sesser

April 2, 2025

5  out of  5
rating by Harli Sesser
"I love working with Matt Guillory's office! Great people who you can trust. I am especially lucky that I got connected with Jeanna Tanner, who has helped me with all types of insurance - from rental insurance for my apartment, to car insurance on the first car I purchased, and home insurance as a homeowner, she has been there every step of the way! Thank you, Jeanna and the entire team!"
We responded:
"Thank you, Harli, for sharing your experience with our office! I'm happy to know that Jeanna has been such a valuable resource for you across various insurance needs. Your kind words about our team mean a lot to us. If you ever have more questions or need assistance in the future, we're here to help!"
Profile photo of Jerome Gentry

Jerome Gentry

March 31, 2025

5  out of  5
rating by Jerome Gentry
"A great knowable company to work with for your insurance needs."
We responded:
"Thank you, Jerome, for your positive feedback! I'm glad to know that you find our company knowledgeable and a great fit for your insurance needs. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Latosha Jackson

Latosha Jackson

February 21, 2025

5  out of  5
rating by Latosha Jackson
"Thank to Mr Matt and Mrs Teresa P"
We responded:
"Thank you so much, Latosha, for your kind words! I'm delighted to know that our office made a positive impact on your experience. If you ever need assistance or have questions in the future, feel free to reach out to our office. We're here to help!"
Profile photo of Brayden Cline

Brayden Cline

February 12, 2025

5  out of  5
rating by Brayden Cline
"Teresa gave me amazing customer service and helped a ton getting the right auto insurance plan! Matt Guillory’s office is always such a big help!"
We responded:
"Thank you, Brayden! I'm glad Teresa was able to assist you in finding the right insurance plan. Our office is here to help, and we appreciate your kind words. If you have any more questions, feel free to reach out anytime!"
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Juanita Bishop

February 7, 2025

5  out of  5
rating by Juanita Bishop
"The best service and friendly and very helpful"
We responded:
"Thank you, Juanita! I'm glad you found our service friendly and helpful. Your satisfaction is important to us, and we're here to assist with any other insurance needs you may have."
Profile photo of Christopher Curry

Christopher Curry

February 4, 2025

5  out of  5
rating by Christopher Curry
"Outstanding customer service I like to thank you for your kindness and prompt response. I like to give you a score of 100% in customer service to the representative that helped me."
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm happy to hear that our representative provided you with such exceptional service. Your kind words about their promptness and kindness mean a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Olivia Mahaffey

Olivia Mahaffey

January 29, 2025

5  out of  5
rating by Olivia Mahaffey
"I’ve had the pleasure of working with Jeanna and I can’t recommend her enough! She is incredibly knowledgeable and takes the time to patiently explain all the ins and outs of insurance, making sure I fully understand everything. She’s always quick to respond, tackles tasks efficiently, and follows through on every detail—sometimes even reminding me of things I might forget. What really stands out is her personable and approachable nature; she truly makes the whole process feel smooth and stress-free. I’m excited to continue working with her in the future!"
We responded:
"Thank you, Olivia, for sharing your experience! I'm glad to hear that Jeanna has been able to assist you with her knowledge and dedication. Her ability to make the insurance process smooth and stress-free is truly appreciated. We're excited to continue supporting you with any future needs or questions. Feel free to reach out anytime!"
Profile photo of Kirk Shorter

Kirk Shorter

January 10, 2025

5  out of  5
rating by Kirk Shorter
"Absolutely looking out for my best interest! Just a phone call away from someone you can count on."
We responded:
"Thank you, Kirk, for your wonderful feedback! I'm glad to know that you feel supported and can rely on us whenever you need assistance. We're always here to help with any questions or needs you may have. Feel free to reach out anytime!"